Designing a Use Case for Supply Chain Resilience Based on Process Mining

Authors

  • Angela Sekulovska
  • Frank Morelli Hochschule Pforzheim
  • Artur Siurdyban
  • Anton Manfreda
  • Frank Schätter

DOI:

https://doi.org/10.26034/lu.akwi.2023.4563

Keywords:

Supply Chain Resilience Management, Process Mining, Supply Chain Disruptions, SCOR Model, Key Resilience Areas

Abstract

Amidst global disruptions, the significance of Supply Chain Resilience (SCR) has surged in scholarly and practical discourse. This paper endeavors to craft an industry-neutral conceptual dashboard, tailored for in-house consultants, to measure and oversee SCR. Drawing from the SCOR model's resilience metrics, Key Resilience Areas (KRAs), and Accenture’s SCR application, this study presents a practical use case for deploying such a dashboard. Expert evaluation by process mining and supply chain specialists highlighted potential enhancements for the dashboard.

AKWI

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Published

2023-12-27

Issue

No. 18 (2023)

Section

Practice

License

Copyright (c) 2023 Angela Sekulovska, Frank Morelli, Artur Siurdyban, Anton Manfreda, Frank Schätter

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.