Development of a Model to use Process Mining to select RPA-Solutions
DOI:
https://doi.org/10.26034/lu.akwi.2022.3404Abstract
Der Einsatz von Robotic Process Automation (RPA) kann helfen, Geschäftsprozesse zu optimieren. Die Kom-bination mit dem Process Mining (PM) Ansatz erweist sich geeignet, um diese Chancenpotenziale systematisch zu nutzen. Dies vollzieht sich über die Verknüpfung zur Selektion, Implementierung und Steuerung von RPA- Lösungen. Der vorliegende Artikel beschreibt Vorausset-zungen, Einsatzbedingungen und Inhalte eines zugehöri-gen Vorgehensmodells. Das Konzept lehnt sich am BPM-Lebenszyklusmodell der einschlägigen Literatur an und erweitert dieses um die Aspekte Datenextraktion, RPA-Bot-Entwicklung und -Test. Die Schritte werden durch Beispiele illustriert.
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