The Impact of Object-Centric Process Mining on Business Efficiency: A Case Study Approach

Abstract

Although traditional process mining techniques have enabled substantial enhancements in process transparency and optimization, they frequently prove inadequate for capturing the intricacies of actual business processes, which are characterized by multiple interacting entities. OCPM addresses this limitation by allowing a more nuanced and multi-dimensional analysis of processes. By integrating both traditional and object-centric approaches, the study provides a comparative analysis of the performance and utility of each method, highlighting the specific benefits of OCPM in improving process transparency and operational efficiency. The findings reveal that OCPM offers a more comprehensive understanding of complex business operations, which is crucial for enhancing decision-making and achieving better performance outcomes. Additionally, the study outlines the challenges and opportunities of implementing OCPM in real-world settings, emphasizing its practical implications for business process optimization.